I've watched countless businesses struggle with text message campaigns that fall flat. The stats are brutal: while SMS marketing boasts a 98% open rate according to FCC consumer research, most campaigns fail because they lack strategic messaging that resonates with recipients.


I've watched countless businesses struggle with text message campaigns that fall flat. The stats are brutal: while SMS marketing boasts a 98% open rate according to FCC consumer research, most campaigns fail because they lack strategic messaging that resonates with recipients.

After analyzing thousands of successful SMS campaigns across diverse industries, I've compiled 147 proven text message examples that actually drive results. These aren't generic templatesโ€”they're battle-tested messages that have generated millions in revenue for businesses just like yours.

You'll discover campaign types for every stage of the customer journey, from welcome series that build lasting relationships to re-engagement sequences that win back dormant subscribers. Each example includes specific timing recommendations and customization tips to maximize your ROI.

Welcome Series Text Message Campaigns

Welcome campaigns set the foundation for every successful SMS relationship by establishing trust and delivering immediate value to new subscribers.

Welcome series text message campaigns are automated sequences of 3-5 messages sent over the first week after subscription, designed to introduce your brand, set expectations, and drive initial engagement through value-focused content rather than aggressive sales pitches.

  • "Welcome to [Brand]! ๐ŸŽ‰ You're now part of our VIP family. Expect exclusive deals, early access to sales, and insider tips delivered right to your phone. First treat: 15% off your next order with code WELCOME15. Reply STOP to opt out."
  • "Hey [Name]! Thanks for joining our text club. Here's what to expect: weekly deals (never spam), flash sale alerts, and surprise perks just for subscribers. Your welcome gift: free shipping on any order this week. Use code FREESHIP at checkout."
  • "Welcome aboard! ๐Ÿ‘‹ I'm [Founder Name], and I personally read every text reply. You've joined 50,000+ customers who save an average of $200/year with our exclusive mobile deals. First insider tip: our biggest sale of the year starts Monday. Stay tuned!"
  • "Thanks for subscribing to [Business Name]! You'll get 2-3 texts per week with our best deals and helpful tips. Never more than thatโ€”promise! To get started, what's your biggest challenge with [relevant topic]? Just reply and I'll send personalized advice."
  • "Welcome to the [Brand] family! ๐Ÿ  Your subscription includes: VIP pricing, early product access, and customer-only events. Plus, here's 20% off your first purchase: NEWMEMBER20. Questions? Just replyโ€”real humans answer every message."

Tip: Consider pairing welcome messages with complementary gift card promotions to boost initial purchase intent.

Promotional Text Message Campaign Examples

Promotional campaigns drive immediate sales through compelling offers that create urgency and showcase clear value propositions.

Promotional text message campaigns are sales-focused messages featuring discounts, limited-time offers, or exclusive deals, typically sent 1-2 times per week with clear redemption instructions and expiration dates to maximize conversion rates.

  • "FLASH SALE: 48 hours only! ๐Ÿ”ฅ Take 40% off everything sitewide. No exclusions, no minimum purchase. Use code FLASH40 before midnight Sunday. Shop now: [link] Reply STOP to opt out."
  • "Exclusive for text subscribers: Buy 2, Get 1 FREE on all bestsellers. This deal isn't advertised anywhere else! Valid through Friday. Code: TEXTONLY. Don't miss out: [link]"
  • "[Name], your favorite items are 30% off RIGHT NOW! โฐ Sale ends in 6 hours. We saved your wishlist items: [product names]. Grab them before they're gone: [link]"
  • "SURPRISE! ๐ŸŽ Free shipping + 25% off for the next 3 hours only. We're celebrating hitting 100K customers and you get the savings! Code: CELEBRATE25. Valid until 8 PM today."
  • "Weekend Warriors Special: 50% off all outdoor gear! ๐Ÿ”๏ธ Perfect timing for your camping trip. Limited stock on popular items. Shop early: [link] Code: OUTDOOR50"
  • "Cyber Monday Preview: 60% off our top 10 bestsellers! ๐Ÿ’ป VIP access starts now (24 hours before everyone else). Code: VIPACCESS. Full sale goes live tomorrow: [link]"
  • "Last call! โฐ Your cart expires in 2 hours: [product name] at 35% off. This price won't last. Complete your order: [link] Questions? Reply and we'll help!"
  • "New arrival alert! ๐Ÿšจ The [product name] you've been waiting for is here. First 100 customers get 20% off. Code: FIRST100. See it now: [link]"

Abandoned Cart Recovery Text Campaigns

Abandoned cart campaigns recapture lost sales by strategically re-engaging customers who showed purchase intent but didn't complete their transaction.

Abandoned cart text message campaigns are automated sequences triggered when customers leave items in their shopping cart, typically sent within 1-3 hours of abandonment and designed to recover 10-15% of lost sales through gentle reminders, incentives, or urgency tactics.

  • "Hey [Name], you left something behind! Your [product name] is still waiting in your cart. Complete your order in the next hour and we'll throw in free shipping: [link]"
  • "Don't let it slip away! ๐Ÿ˜” Your cart with [product name] expires at midnight. Only 3 left in stock. Secure yours now: [link] Need help? Just reply!"
  • "[Name], great taste! ๐Ÿ‘Œ The [product name] in your cart is one of our bestsellers. Still thinking it over? Here's 10% off to sweeten the deal: Code SAVE10. [link]"
  • "Oops! Looks like you got distracted. ๐Ÿค” Your cart is saved for 24 more hours: [product names]. Complete your order: [link] Free returns if you change your mind!"
  • "Almost yours! Your [product name] is reserved for 2 more hours. After that, we'll release it to our waitlist. Don't miss out: [link]"
  • "Second thoughts? No worries! ๐Ÿ’ญ Your cart total is $[amount]. If price is the issue, here's 15% off: SAVE15. Valid for 6 hours only: [link]"
  • "Last chance! โšก Your cart expires in 30 minutes: [product name]. Still on the fence? Read what other customers say: [review link] Complete order: [checkout link]"

Tip: Pair abandoned cart messages with retargeting ads for related home security systems to maximize recovery potential.

Customer Service Text Message Campaigns

Service-focused campaigns enhance customer experience by providing timely updates, proactive support, and seamless communication throughout the customer journey.

Customer service text message campaigns are support-oriented communications including order updates, appointment reminders, and proactive issue resolution that reduce support ticket volume by 30% while improving customer satisfaction scores.

  • "Order confirmed! ๐Ÿ“ฆ Your order #[number] is being prepared. Expected delivery: [date]. Track your package: [link] Questions? Reply or call [phone]."
  • "Great news! Your order shipped today via [carrier]. Tracking: [number]. Expected delivery: [date]. We'll text you when it's delivered! Track: [link]"
  • "Reminder: Your appointment with [service provider] is tomorrow at [time]. Location: [address]. Need to reschedule? Reply RESCHEDULE or call [phone]."
  • "Your prescription is ready for pickup! ๐Ÿ’Š [Pharmacy name], [address]. Pickup hours: [times]. Questions about your medication? Call [phone] to speak with our pharmacist."
  • "Service update: We're running 15 minutes behind schedule. Your [service] appointment is now expected at [new time]. Thanks for your patience! Questions? Reply here."
  • "Your warranty expires in 30 days! ๐Ÿ›ก๏ธ Extend protection on your [product] for just $[amount]. Coverage includes: [benefits]. Extend now: [link] or reply EXTEND."
  • "Delivery attempted but no one was home. ๐Ÿ“ฌ Your package is at [location] for pickup. Bring ID and this text. Hours: [times]. Redeliver? Reply REDELIVER."
  • "Payment reminder: Your [service] subscription renews in 3 days ($[amount]). Update payment method: [link] Cancel anytime: [link] Questions? Reply here."

Event-Based Text Message Campaigns

Event campaigns maximize attendance and engagement by delivering timely information that builds excitement and removes participation barriers.

Event-based text message campaigns are promotional sequences for webinars, workshops, and live events that increase attendance rates by 25% compared to email-only strategies through strategic timing and compelling attendance benefits.

  • "You're invited! ๐ŸŽ‰ Join our exclusive workshop: '[Event Name]' on [date] at [time]. Limited to 50 attendees. Reserve your spot: [link] Free for VIP members!"
  • "Tomorrow's the day! ๐Ÿ“… '[Event Name]' starts at [time]. What to bring: notebook and questions. Location: [address] or join online: [link]. Can't wait to see you there!"
  • "Starting in 2 hours! โฐ '[Event Name]' livestream begins at [time]. Last-minute registrations welcome: [link] We'll send the replay to all attendees."
  • "Event reminder: '[Event Name]' is TODAY at [time]! ๐Ÿš€ Parking available at [location]. Running late? No problemโ€”doors open 15 minutes early. See you soon!"
  • "Thanks for joining '[Event Name]'! ๐Ÿ™ Missed something? Full recording + bonus materials: [link] Next event: [date]. Save the date! Questions? Just reply."
  • "Webinar alert! ๐Ÿ“บ '[Topic]' with [speaker name] this Thursday at [time]. Learn: [3 key benefits]. Register free: [link] Can't attend live? All registrants get the replay."
  • "VIP Early Access: Register for '[Event Name]' before it opens to the public! ๐ŸŒŸ First 25 get bonus materials worth $[value]. Register: [link] Public registration opens Monday."
  • "One week left! ๐Ÿ“† '[Event Name]' on [date]. Current attendees: [number]. Join industry leaders discussing [topic]. Register: [link] Group discounts available!"

Loyalty Program Text Message Campaigns

Loyalty campaigns strengthen customer relationships by recognizing achievements, communicating value, and providing exclusive benefits that increase lifetime value.

Loyalty program text message campaigns are retention-focused communications that increase customer lifetime value by 40% through points updates, tier upgrades, exclusive offers, and referral incentives designed to reward repeat purchases and brand advocacy.

  • "Congratulations! ๐ŸŽŠ You've earned Gold status! New perks: 15% off all orders, free shipping, early sale access. Your points balance: [number]. Redeem: [link]"
  • "Points update: You earned 250 points with your recent purchase! ๐Ÿ’Ž Total balance: [number] points = $[value] in rewards. Redeem anytime: [link]"
  • "Exclusive Gold member flash sale! โšก 30% off everything for the next 24 hours. Code: GOLD30. This offer isn't available to regular customers. Shop: [link]"
  • "You're 500 points away from Platinum status! ๐Ÿ† Unlock: 20% member discount, birthday gifts, free premium shipping. Make any purchase this week to reach Platinum: [link]"
  • "Birthday month special! ๐ŸŽ‚ Enjoy 25% off everything + double points on all purchases. Valid all month long. Code: BIRTHDAY25. Treat yourself: [link]"
  • "Refer a friend, get $20! ๐Ÿ’ฐ Share your unique link: [referral link]. When they make their first purchase, you both get $20 credit. No limit on referrals!"
  • "Points expiring alert! โฐ 1,000 points expire in 30 days ($10 value). Use them now: [link] Don't let your rewards go to waste!"
  • "Member appreciation: Free gift with your next order! ๐ŸŽ Choose from: [3 gift options]. Automatically added at checkout. No minimum purchase required: [link]"

Tip: Complement loyalty messages with targeted fitness tracker promotions to encourage healthy lifestyle engagement among active members.

Seasonal Text Message Campaign Examples

Seasonal campaigns capitalize on calendar events and cultural moments when customers are most receptive to relevant offers and messaging.

Seasonal text message campaigns are holiday and calendar-based promotions that generate 60% higher engagement rates when personalized to customer purchase history, leveraging natural shopping patterns and emotional connections to specific times of year.

  • "Spring cleaning sale! ๐ŸŒธ 30% off organization and cleaning supplies. Fresh start, fresh savings! Valid through March 31st. Code: SPRING30. Shop: [link]"
  • "Mother's Day is in 2 weeks! ๐Ÿ’ Show mom you care with our curated gift guide. Free gift wrapping + guaranteed delivery by [date]. Shop gifts: [link]"
  • "Back-to-school ready! ๐ŸŽ’ 25% off supplies, tech, and dorm essentials. Everything students need for success. Code: SCHOOL25. Valid through August: [link]"
  • "Halloween costume emergency? ๐ŸŽƒ We've got you covered! Same-day pickup available on 100+ costumes. Find your perfect look: [link] Stores open until 9 PM."
  • "Black Friday preview! ๐Ÿ›๏ธ VIP members get early access starting midnight tonight. Up to 70% off everything. Exclusive code: VIPBF. Public sale starts Friday: [link]"
  • "Last-minute Valentine's gifts! โค๏ธ Order by 2 PM for same-day delivery. Flowers, chocolates, jewelryโ€”we have it all. Express delivery: [link]"
  • "New Year, new you! ๐Ÿ’ช 30% off fitness gear and wellness products. Make this your healthiest year yet. Code: NEWYOU30. Valid through January: [link]"
  • "Summer vacation countdown! โ˜€๏ธ 3 weeks left to save 40% on travel essentials. Luggage, swimwear, sunscreenโ€”everything you need. Code: SUMMER40: [link]"

Re-engagement Text Message Campaigns

Re-engagement campaigns revive dormant relationships by acknowledging absence, offering compelling incentives, and providing easy paths back to active participation.

Re-engagement text message campaigns are win-back sequences targeting inactive subscribers that successfully reactivate 20% of dormant customers through personalized 'we miss you' messaging, special comeback offers, and preference management options.

  • "We miss you! ๐Ÿ˜” It's been a while since your last visit. Here's 30% off to welcome you back. Code: COMEBACK30. Valid for 7 days: [link] Still interested in hearing from us?"
  • "[Name], did we do something wrong? ๐Ÿค” You haven't opened our texts lately. We'd love to make it right with 40% off your next order. Code: SORRY40. [link]"
  • "Long time no see! ๐Ÿ‘‹ We've added tons of new products since your last visit. Take a look + enjoy 25% off anything that catches your eye. Code: NEWSTUFF25: [link]"
  • "Before you go... ๐Ÿ’” We noticed you haven't engaged with our texts. One last offer: 50% off everything. Code: LASTCHANCE. [link] Not interested? Reply STOP."
  • "We get itโ€”too many texts? ๐Ÿ“ฑ Update your preferences to hear from us less often: [link] Or enjoy this 35% off peace offering. Code: PEACE35. Your choice!"
  • "Surprise! ๐ŸŽ We saved your favorite items and they're 45% off right now. [Product names]. This deal expires in 48 hours. Welcome back: [link]"
  • "Is this still your number? ๐Ÿ“ž We want to make sure our VIP offers reach you. Confirm by replying YES + get instant 20% off. Code: CONFIRM20. [link]"
  • "Win-back special! ๐Ÿ† You were one of our best customers. Here's an exclusive 60% off offer just for you. Code: WINBACK60. Valid 72 hours: [link]"

Industry-Specific Text Message Campaign Examples

Industry-tailored campaigns address sector-specific needs and customer expectations to achieve higher relevance and conversion rates.

Industry-specific text message campaigns are vertically-focused communications that achieve 45% higher conversion rates by addressing unique sector pain points, regulatory requirements, and customer expectations specific to restaurants, healthcare, retail, and real estate businesses.

  • "Table ready! ๐Ÿฝ๏ธ Your party of [number] can be seated now at [restaurant name]. Please arrive within 15 minutes or we'll release your table. Thanks for choosing us!"
  • "Appointment reminder: Dr. [Name] tomorrow at [time]. ๐Ÿฅ Location: [address]. Bring insurance card and ID. Need to reschedule? Call [phone] or reply RESCHEDULE."
  • "Your prescription refill is due! ๐Ÿ’Š [Medication name] - last refill [date]. Order online: [link] or call [phone]. Questions about dosage? Speak with our pharmacist."
  • "New inventory alert! ๐Ÿ‘— The [product name] you favorited is back in stock in size [size]. Limited quantity available. Reserve yours: [link] Holds for 24 hours only."
  • "Showing confirmed! ๐Ÿก [Property address] tomorrow at [time]. Seller will be present. Parking available on [street]. Questions about the property? Call [agent phone]."
  • "Market update: Home values in [neighborhood] increased 8% this quarter! ๐Ÿ“ˆ Thinking of selling? Get your free home valuation: [link] or call [phone]."
  • "Class reminder: [Fitness class] starts in 1 hour! ๐Ÿ’ช Bring water and towel. Running late? No problemโ€”we start with warm-up. See you at [gym name]!"
  • "Vet appointment: [Pet name] is due for vaccinations! ๐Ÿ• Schedule online: [link] or call [phone]. Current patients get 10% off wellness packages this month."

How to Create Your Own High-Converting Text Message Campaigns

Success with SMS marketing requires strategic planning that goes beyond copying templates. You need to understand your audience segments, optimize timing based on behavior patterns, and continuously test different approaches.

Start by segmenting your audience based on purchase history, engagement levels, and demographic data. A first-time buyer needs different messaging than a loyal customer who hasn't purchased in six months. Create separate campaigns for each segment to maximize relevance.

Timing is everything in SMS marketing. According to CTIA guidelines, respect quiet hours and send promotional messages between 10 AM and 8 PM in the recipient's timezone. Test different send times to find when your audience is most responsive.

Keep messages concise but compelling. You have 160 characters to make an impact, so every word counts. Include clear calls-to-action, easy-to-remember promo codes, and always provide value before asking for a sale.

A/B testing is crucial for optimization. Test different subject lines, offers, timing, and calls-to-action. Even small changes like "Save 20%" versus "20% Off" can significantly impact conversion rates. Track metrics like click-through rates, conversion rates, and unsubscribe rates to identify winning formulas.

Compliance isn't optionalโ€”it's essential. Always include opt-out instructions, obtain proper consent before messaging, and maintain clean subscriber lists. The TCPA has strict requirements for commercial texting, and violations can result in hefty fines.

These 147 text message campaign examples provide the foundation for your SMS marketing success. The key is adapting them to your brand voice, audience needs, and business objectives. Start with the campaign types most relevant to your customer journey, then expand based on performance data.

Remember to personalize whenever possible, provide genuine value in every message, and respect your subscribers' preferences. SMS marketing works because it's personal and immediateโ€”don't abuse that trust with irrelevant or excessive messaging.

Always comply with TCPA regulations by including clear opt-out instructions and obtaining proper consent before sending commercial text messages to ensure legal compliance and maintain subscriber trust.

What's the ideal frequency for promotional text messages?

Send promotional texts 1-2 times per week maximum. Higher frequency leads to increased unsubscribe rates and customer fatigue.

When should I send abandoned cart recovery texts?

Send the first abandoned cart message within 1-3 hours of cart abandonment for optimal recovery rates and customer engagement.

How long should text message campaigns be?

Keep individual messages under 160 characters when possible. For campaigns, use 3-5 messages spaced appropriately for the campaign type.

What's the best time to send SMS marketing messages?

Send between 10 AM and 8 PM in the recipient's timezone. Tuesday through Thursday typically see highest engagement rates.

Do I need consent before sending marketing text messages?

Yes, explicit opt-in consent is required for all commercial text messages under TCPA regulations. Always include clear opt-out instructions.